Posts in Help & Support
Can I view messages I have sent?

Yes!

  1. Navigate to the Message Center, indicated by an envelope icon.

  2. Select “Sent Mail.”

  3. Messages you have sent will display here.

For your safety and security, we cannot live chat (instant message) you about your account on our public website. If you would like to still communicate with us digitally regarding something specific to your membership or products, please use the message center. These messages are safe and secure and will be answered by a Financial Service Representative.

I have a question about my account. How can I contact someone at Heritage?
  1. Navigate to the Message Center, indicated by an envelope icon.

  2. Select “Create New Message.”

  3. Fill out the information you’d like to chat with us about.

Of course, you are always welcome to stop into any branch or call our Call Center at 844.621.8932, and we’d be happy to assist you!

For your safety and security, we cannot live chat (instant message) you about your account on our public website. If you would like to still communicate with us digitally regarding something specific to your membership or products, please use the message center. These messages are safe and secure and will be answered by a Member Service Representative.

How do I view messages?
  1. Navigate to the Message Center, indicated by an envelope icon.

  2. Select the “Inbox” tab.

  3. Any new messages will appear here.

For your safety and security, we cannot live chat (instant message) you about your account on our public website. If you would like to still communicate with us digitally regarding something specific to your membership or products, please use the message center. These messages are safe and secure and will be answered by a Financial Service Representative.