Posts in Security
How do I review my login/logout history?
  1. Navigate to “User Settings,” illustrated by the profile icon.

  2. Select “Activity Log.”

  3. Your login and logout history will appear here.

  4. Click on any of the items for more information. You can also sort the information by device or search the history.

SecurityKatye Munger
How do I change the security alerts I receive?

Security alerts cannot be turned off for the safety and security of your information. You can update the way you receive these important notifications.

  1. Navigate to “User Settings,” illustrated by the profile icon.

  2. Select “Alerts.”

  3. Select “Security Alerts.”

  4. Review the ways you receive these alerts.

  5. Click “Save Changes.”

SecurityKatye Munger
How do I edit the alerts I receive?
  1. Navigate to “User Settings,” illustrated by the profile icon.

  2. Select “Alerts.”

  3. Review the desired alerts and associated accounts, as well as the desired way to receive alerts.

  4. Click “Save Changes.”

Please note that there are security alerts that cannot be turned off for the safety and security of your information. Update the way you receive these important notifications by selecting the “Security Alerts” tab under alerts.

Any alerts you had set up in the previous eBranch are not able to be imported into the new system. Please review the alerts when you login.

SecurityKatye Munger
How do I update my contact information?
  1. Navigate to “User Settings,” illustrated by the profile icon.

  2. Select “Profile.”

  3. Edit the information you wish.

  4. Click “Save Changes.”

Please note that this will also change your information in our systems at Heritage.

SecurityKatye Munger